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Salutes Consumer Rights Champion

March 14, 2013 Leave a comment

consumer rights Kennedy

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I’m the one who never comes back…

March 14, 2013 Leave a comment

Consumer Rights Day 02
You know me. I’m the one who never complains no matter what kind of service I get.
I guess I just don’t think it’s worth wasting my energy confronting bad service.
I’m the one who goes into a restaurant and sits for 30 minutes until I get waited on.
The waiter is rude and impatient while I’m deciding on what to order.
Then when I get my order it’s 25 minutes later and it’s wrong.
But I don’t complain as I pay my bill.

I’m the one who goes to a store to buy something, but I never throw my weight around.
If I get a snooty salesperson who rolls his/her eyes because I want to look at several things before I make up my mind, I’m still polite as can be.
I’m the one who bought a toaster which burned out in two weeks.
I hated taking it back, but I knew it was under warranty.
All the time they were telling me it was my fault.
At that point, I couldn’t think of anything to do but leave.
It wasn’t worth getting into a yelling match over a toaster.
I smiled and said, “Thank you. Goodbye.”

I’m the one who wouldn’t dream of making a scene in public as I’ve seen others do at times.
But I’ll tell you what else I am

I’m the one who never comes back…
(Writer: Anonymous)

Consumer Rights Day March 15

March 14, 2013 Leave a comment

Consumer Rights Day 01

CONSUMER RIGHTS

The right to satisfaction of basic needs
To have access to basic, essential goods and services: adequate food, clothing, shelter, health care, education, public utilities, water and sanitation

The right to safety
To be protected against products, production processes and services which are hazardous to health or life

The right to be informed
To be given the facts needed to make an informed choice, and to be protected against dishonest or misleading advertising and labelling

The right to choose
To be able to select from a range of products and services, offered at competitive prices with an assurance of satisfactory quality

The right to be heard
To have consumer interests represented in the making and execution of government policy, and in the development of products and services

The right to redress
To receive a fair settlement of just claims, including compensation for misrepresentation, shoddy goods or unsatisfactory services

The right to consumer education
To acquire knowledge and skills needed to make informed, confident choices about goods and services, while being aware of basic consumer rights and responsibilities and how to act on them

The right to a healthy environment
To live and work in an environment which is non-threatening to the well-being of present and future generations

Passenger Responsibilities

January 23, 2013 Leave a comment

Passenger Responsibilities

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An Invitation to CHANGE THE WAY WE TRAVEL

January 9, 2013 Leave a comment

yathra_02

 

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