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Principles of Cooperation

November 20, 2014 Leave a comment

It’s just amazing to remember definition of ‘Cooperation’ and 7 wonderful ‘ICA Cooperative Principles’. I learned it in 1997 and really enjoys practicing some of the cooperative principles in life. Now planning to practice it in full by starting a cooperative society!

Sijin Training (1) Sijin Training (2)

Categories: Management, Training Tags: , ,

Training for the Leaders of Coir Cooperatives of Thuravoor Coir Circle

October 28, 2014 Leave a comment

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Categories: Training Tags: ,

For My Teachers

September 5, 2012 Leave a comment

Categories: Training

Smile Formula

August 2, 2012 Leave a comment

Navarasas of Training

July 31, 2012 1 comment

Training is a wonderful art. It’s the art of imparting knowledge, skill and sows the seeds of right attitude in the learners. It is a divine profession. Based on my Trimurti HR model, Trainer is performing the duties of Saraswathi, Goddess of Wisdom. Unfortunately, no one is getting greater exposure to this wonderful art in the school days or earlier collage days. Most of the time, the output of training is assessed by the feedback of the learner (how much they enjoyed!!). Some trainers are tempted to follow this and they compromise on the content of training to satisfy the audience. They are making the sessions funny or colourful without any real crux. It makes the real worth of training zero.

The challenges of a trainer are making his audience happy and give returns to the organization. It demands the 100% dedication from the trainer. If the trainer is ready to adopt different styles or types of training, it will make real results.

Here I am sharing 9 types/styles or training with its merits and demerits. A good mixture of these styles and good content will make your training excellent and will give the real results.

Click Navarasas’ of Training to download. Read & practice…

Categories: HR, Training Tags:

Retail Punchtantra

July 24, 2012 4 comments

How to be a great customer service company or how to conquer the hearts of customers?

These questions are always active in the retail world. Big retail theories and customer behaviour studies are making retail a tough business. But, now you can learn the art of not only conquering the hearts of your customers, but win retailing.

Retail Punchtantra illustrates the 5 simple ways to transform your retail business. Like our ancient Punchtantra, it’s simple, interesting, and easy to understand and practice. By practicing the 5 tantras of Retail Punchtantra, surely you can reach greater heights in retail business and career.

Retail Punchtantra is the story of Bada Badu, the store manager. Bada Babu’s retail career was in dilemma due to poor sales. But, at that time he gets a coach and Mentor, Pyari Mathaji (a well-known hotelier) to save his business and career. The story narrates the gyans shared by Pyari Mathaji to help Bada Babu.

Now start practicing RETAIL PUNCHTANTRA. Click here to download Retail Punchtanta. Forward your criticisms to talk2sijin@gmail.com.

Cheers,

Sijin Bt

FISH FRY- JUST SERVE

July 23, 2012 2 comments

Fish Fry- Just Serve is a training programme developed and delivered by Sijin.Bt for retail professionals. This programme is the practical implementation of the well-known ‘Fish Philosophy’ by John Christensen in retail industry.

Sijin comments, “Now, it’s the time to empower the retail staff in a different way. Fish Fry. It’s exclusively fried for retail community. It’s a fun stuffed training programme for all levels of retail frontline employees. I’m confident that it will rejuvenate them and empower them.

For the last 5 years I experience the power and joy of dedicated customer service. From morning to night, 365 days, when others are enjoying their holidays by shopping, retail employees are sacrificing their holidays for customer service and consider everyday as ‘holy day’. This work is dedicated to all the retail employees, who consider retailing as a way of life.”

You can download fish-fryby clicking (right click and Save Link as….). You can freely use it for any training. Feel free to share your experience with us.

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